Privacy Policy

Privacy Policy – Syutih Apparel

Effective Date: June 9, 2025
Last Updated: June 9, 2025

1. Introduction

Syutih Apparel ("we," "our," or "us") is committed to protecting the privacy and security of our employees, workers, and authorized users.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Syutih Apparel mobile application (the “App”), available on Android and iOS platforms.

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the App immediately.

2. About the App

Syutih Apparel is an internal garment production and workforce management platform designed exclusively for authorized personnel.

The App enables:

Workers (Karigars)

Clock in and clock out of work shifts.

View assigned work tasks.

Submit production counts.

View and confirm salary records.

Line Masters, QC Masters, and Managers

Assign and monitor production tasks.

Review workforce performance.

Manage quality control activities.

Track production progress and alterations.

Administrators

Manage users and roles.

Manage products and production workflows.

Monitor attendance, salaries, and operational reports.

The App is intended solely for authorized employees, workers, contractors, and personnel associated with Syutih Apparel.

3. Information We Collect

3.1 Account and Identity Information

When an account is created or managed by an authorized administrator, we may collect:

Full name

Email address

Phone number

Employee identification details

Role designation (e.g., Worker, Line Master, QC Master, Manager, Administrator)

3.2 Attendance Verification Data

To support attendance management and workforce verification, the App may collect:

Clock-in records

Clock-out records

Timestamp information

Workplace verification photographs captured during attendance actions

Photographs are collected solely to verify user identity and workplace presence during attendance activities.

3.3 Work and Production Data

We collect information related to operational activities, including:

Task assignments

Product details

Quantity and piece-count entries

Salary calculations and confirmations

Quality control records

Alteration records

Production workflow status updates

3.4 Device Information

The App may automatically collect certain device-related information, including:

Device model and type

Operating system version

Application version

Device identifiers

Push notification token

3.5 Usage Information

We may collect usage and diagnostic information, including:

Feature usage statistics

Performance metrics

Error logs

Crash reports

This information helps us improve the performance, reliability, and security of the App.

4. How We Use Your Information

We use collected information for legitimate business and operational purposes, including:

Authenticating and authorizing user access.

Managing attendance and workforce records.

Verifying identity during clock-in and clock-out.

Assigning and tracking production tasks.

Managing salary calculations and confirmations.

Monitoring quality control and production workflows.

Sending work-related notifications and announcements.

Maintaining audit logs and operational records.

Improving App functionality and performance.

Detecting and preventing unauthorized activity.

Complying with legal and regulatory obligations.

5. Camera Permission

The App may request access to your device camera for attendance verification purposes.

Purpose of Camera Access

Camera access is used exclusively to:

Capture attendance photographs during clock-in.

Capture attendance photographs during clock-out.

Verify user identity and workplace presence.

Camera Usage Restrictions

Camera access is activated only when you initiate a clock-in or clock-out action.

The App does not access the camera in the background.

Captured photographs are securely transmitted to our servers using encrypted communication.

Photographs are not used for advertising, profiling, or marketing purposes.

6. Notification Permission

The App may request permission to send push notifications to your device.

Notifications may include:

Task assignments

Production updates

Approval and rejection notices

Salary confirmations

Attendance reminders

Operational announcements

You may disable notifications through your device settings; however, doing so may limit your ability to receive important work-related updates.

7. Data Storage and Security

We take appropriate technical and organizational measures to protect your information.

Security measures include:

Secure server infrastructure

HTTPS/TLS encrypted communication

Role-based access controls

Restricted administrative access

Secure authentication mechanisms

Periodic security reviews and monitoring

All operational data is stored on secure systems managed by Syutih Apparel.

While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as necessary to:

Maintain active user accounts.

Support business and operational requirements.

Comply with legal, financial, and audit obligations.

Resolve disputes and enforce company policies.

Upon account deactivation or termination of employment, information may be retained for a reasonable period as required by applicable laws and business requirements before being securely deleted, anonymized, or archived.

9. Sharing of Information

Syutih Apparel does not sell, rent, or trade personal information to third parties.

Information may be shared only under the following circumstances:

Service Providers

With trusted service providers that assist us in operating the App, including:

Cloud hosting providers

Notification service providers

Infrastructure and maintenance providers

Such providers are contractually required to maintain confidentiality and security.

Legal Requirements

When required by law, regulation, court order, governmental request, or legal process.

Protection of Rights and Safety

Where disclosure is necessary to:

Protect company assets and operations.

Protect employee safety.

Prevent fraud or misuse.

Enforce legal rights and obligations.

10. Children's Privacy

The App is intended solely for adults authorized to work with or for Syutih Apparel.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that information has been collected from a minor, we will take reasonable steps to remove such information promptly.

11. Your Rights

Subject to applicable laws, users may have the following rights:

Access

Request access to personal information we maintain about you.

Correction

Request correction of inaccurate, incomplete, or outdated information.

Deletion

Request deletion of personal information, subject to legal and operational retention requirements.

Notification Preferences

Disable push notifications through device or App settings.

To exercise any of these rights, please contact us using the details provided below.

12. Third-Party Services

The App may utilize third-party services to support functionality and operations.

Your use of these services may also be governed by their respective privacy policies and terms.

Syutih Apparel is not responsible for the privacy practices of third-party service providers.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Syutih Apparel

Email: Team@syutihapparel.com
Website: https://syutihapparel.in

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time.

Any changes will be reflected by updating the "Last Updated" date at the top of this document.

Where appropriate, we may notify users through the App, email, or other official communication channels.

Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of India.

© 2025 Syutih Apparel. All Rights Reserved.